Chatbots are conversational characters that interact with humans via communication gateways. They are accessed through internet and rely on artificial intelligence to complete any task provided. The global chatbots market is driven by artificial intelligence since past decade. One of the major driving factor in the global chatbots market is the increasing use of online messaging.
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Top key Players : Apple, Baidu, Applied Voice & Speech Technologies, CogniCor, Google, Facebook, Microsoft, Artificial Solutions, Botego, CodeBaby, Living Actor (Cantoche), Creative Virtual, CX Company, EasilyDo, IBM, Inbenta Technologies, Interactions, IPsoft, Ivee, Jibo, MindMeld, Next IT, Nuance
Chatbots market is estimated to exhibit a high growth during the forecast period owing to increasing use of social networking websites and major adoption of cloud – based technologies.
The scope of the report is limited to type including solution and service, deployment including on-premise and cloud, and end-user verticals such as BFSI, healthcare, IT and telecommunication, retail, utilities, government, and others. The regions considered in the scope of the report include North America, Europe, Asia Pacific, Latin America, and Middle East and Africa. The study also emphasizes the benefits of chatbots in accordance with diverse application and future prospect of the same.
The acceptance of chatbots in the e-commerce sector has increased rapidly, accelerating the market growth. Chatbots are programmed in a way to provide a personalized experience to the customers by engaging in two-way real-time communication, solving customers queries, and navigating them through their desired product range, optimizing customer satisfaction .
Market Segment by Type, covers
Market Segment by Applications, can be divided into
• Desktop PC
Market Segment by Regions, regional analysis covers
• North America (United States, Canada and Mexico)
• Europe (Germany, France, UK, Russia and Italy)
• Asia-Pacific (China, Japan, Korea, India and Southeast Asia)
• South America (Brazil, Argentina, Colombia etc.)
• Middle East and Africa (Saudi Arabia, UAE, Egypt, Nigeria and South Africa)
The content of the study subjects, includes a total of 15 chapters:
Chapter 1, to describe Chatbots product scope, market overview, market opportunities, market driving force and market risks.
Chapter 2, to profile the top manufacturers of Chatbots, with price, sales, revenue and global market share of Chatbots in 2017 and 2018.
Chapter 3, the Chatbots competitive situation, sales, revenue and global market share of top manufacturers are analyzed emphatically by landscape contrast.
Chapter 4, the Chatbots breakdown data are shown at the regional level, to show the sales, revenue and growth by regions, from 2014 to 2019.
Chapter 5, 6, 7, 8 and 9, to break the sales data at the country level, with sales, revenue and market share for key countries in the world, from 2014 to 2019.
Chapter 10 and 11, to segment the sales by type and application, with sales market share and growth rate by type, application, from 2014 to 2019.
Chapter 12, Chatbots market forecast, by regions, type and application, with sales and revenue, from 2019 to 2024.
Chapter 13, 14 and 15, to describe Chatbots sales channel, distributors, customers, research findings and conclusion,appendix and data source.
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